Gaya APA
Fandy Tjiptono, & Anastasia Diana. (2001).
Total Quality Management .
Yogyakarta:
Andi Yogyakara.
Gaya Chicago
Fandy Tjiptono, & Anastasia Diana.
Total Quality Management.
Yogyakarta:
Andi Yogyakara,
2001.
Text.
Gaya MLA
Fandy Tjiptono, & Anastasia Diana.
Total Quality Management.
Yogyakarta:
Andi Yogyakara,
2001.
Text.
Gaya Turabian
Fandy Tjiptono, & Anastasia Diana.
Total Quality Management.
Yogyakarta:
Andi Yogyakara,
2001.
Print.