Total Quality Management

14 1 10 Total Quality Management Fandy Tjiptono, & Anastasia Diana Primary Author mixed material 9797310876 Yogyakarta Andi Yogyakara 2001 Manajemen & Strategi Merek Fandy Tjiptono Primary Author mixed material 9789792926699 Sleman Andi Yogyakara 2011 Pelanggan Puas? Tak cukup! Fandy Tjiptono Primary Author mixed material 9789792952469 Yogyakarta Andi Yogyakara 2015 Pelanggan_Puas_Tak_cukup.jpg.jpg Prinsip-prinsip Total Quality Service Fandy Tjiptono Primary Author mixed material 9797630900 Yogyakarta Andi Yogyakara 2005 5.png.png Prinsip - Prinsip Total Quality Service Fandy Tjiptono Primary Author mixed material 9797630900 Yogyakarta Andi 2005 Perspektif Manajemen & Pemasaran Kontemporer Fandy Tjiptono Primary Author mixed material 9795335944 Yogyakarta Andi Yogyakara 1999 Pemasaran strategik Fandy tjiptono, P.h. D greorius chandra Primary Author mixed material 9789792934373 Yogyakarta c.v andi offset 2012 Perspektif manajemen pemasaran Fandy Tjiptono Primary Author mixed material 9795335944 Yogyakarta Andi Yogyakara 2000 Service Management Fandy Tjiptono Primary Author mixed material 9789792930467 Yogyakarta Andi Yogyakara 2012 pemasaran jasa Fandy Tjiptono Primary Author mixed material 9789792944174 Yogyakarta c.v andi offset 12014